What a wonderful experience. My wife and I are extremely pleased with you and your team. We’ve heard all the stories before and I must admit I was skeptical. You are a man of your word and you made a believer out of me. Thank you for your great work and for being so patient with us.
Wow! You told us it would look like you were never here and you were right. After your guys finished and walked us around the house I couldn’t as much as find a shred of paper or a nail and I looked hard. My wife is so happy that her plants were not damaged. Thank you for making this a truly pleasurable event. Oh by the way, the roof looks AMAZING!”
I must admit, I had four bids on my project. Although you were not the cheapest I felt vey comfortable with you. You took the time to make sure that I understood everything that was going to take place. You were also the “only person” to return my phone calls promptly. That means a lot! It is refreshing to work with a professional company that still believes in customer service and is willing to go above and beyond. We will do business again and I will refer you to all of my friends.
Honesty, integrity and accountability. We hear those words a lot these days but it seems they have very little value anymore. Paul Marcum Roofing epitomizes those values. I must admit that when I found the two flower pots broken I was a little sad. I figured that was that BUT, the fact that you took the time to find new ones just like those and replace the pots and the flowers is truly amazing. I hope you know you are now our contractor for life.
Thank you Paul Marcum Roofing. I am so happy with my new roof and gutters. They look so fantastic! My home looks like it is brand new. I can’t believe you also did the dog house! A good friend of mine is going to be calling you. He was very impressed with your work and how efficient your guys are.